Performance and Intelligence Manager - Adult Social Care and Health

Job title:                     Performance and Intelligence Manager - Adult Social Care and Health

Department:             Assistant Chief Executive

Location:                    Croydon Council (CR0)

Grade / Salary:          Grade 16 / £58,692 - £60,819

Hours of work:          36 per week / Monday – Friday

Contract type:           Permanent 

The opportunity

This is an exciting time to join the Programmes & Performance Service as we strive to get effective use of data at the heart of the design and delivery of excellent services.  We are looking for a performance & intelligence specialist, with a background in Adult Social Care, to build on what has been achieved so far.

About you

We are looking for someone who:

• ·        Has a proven track record of building and developing stakeholder relationships to enable them to be an effective business partner to the ASCH directorate.     
• ·        Can demonstrate evidence of excellent leadership and people management skills.
• ·        Will lead on identifying and providing high quality performance and intelligence, highlighting areas of progress and under performance to senior managers and the ASCH directorate management team.
• ·        Will champion data quality, allowing evidence based decision making and to identify areas of weakness to allow performance and business improvement.
• ·        Will lead on ensuring that the council meets its requirements to external regulators by managing the timely completion and submission of the relevant statutory returns.
• ·        Can work proactively to promote quality assurance across processes to challenge and assess effectiveness against organisational strategies and plans.
• ·        Will support, develop and co-ordinate the response to the local government inspection, assessment and compliance frameworks.
• ·        Will ensure that the most appropriate actions are taken to resolve problems as they occur.
• ·        Is a team player, happy to share knowledge and coach junior team members.

Why join us

·        A pension scheme with an average employer contribution of 20%

·        32 days’ annual leave in addition to Bank Holidays

• Investment into your staff well-being
• Great team ethos
• The culture at Croydon is very much about working together to make positive change

·        Will have the opportunity to work from home and work flexibly which provides you with more of a work-life balance.